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Refund Policy

At AMWA LLC, we are committed to providing exceptional digital marketing services and ensuring client satisfaction. However, we understand that there may be instances where a refund is necessary. This Refund Policy outlines the terms and conditions under which refunds may be issued.

 

1. Eligibility for Refunds

Refunds are evaluated on a case-by-case basis and are subject to the following conditions:

  • Service Not Delivered: If the agreed-upon service was not delivered within the specified timeframe.

  • Quality Issues: If there is a demonstrable issue with the quality of the delivered service that cannot be resolved.

  • Overpayment or Duplicate Payment: Refunds will be issued for any overpayments or duplicate transactions.

 

2. Non-Refundable Services

The following are non-refundable:

  • Services that have already been completed and approved by the client.

  • Deposits or initial payments for projects canceled by the client after work has commenced.

  • Third-party fees or expenses incurred on behalf of the client (e.g., ad spend, platform fees).

 

3. Requesting a Refund

To request a refund, please follow these steps:

  1. Contact Us: Email us at contact@amwaac.com or call +1 (302) 558-4949 within 7 days of the issue arising.

  2. Provide Details: Include your name, invoice number, payment details, and a clear explanation of why you are requesting a refund.

  3. Resolution Process: Our team will review your request and respond within 5-7 business days.

 

4. Refund Process

  • Approved refunds will be processed through the original payment method (PayPal or Stripe).

  • Refunds may take 7-10 business days to reflect in your account, depending on your financial institution.

 

5. Amendments to the Refund Policy

AMWA LLC reserves the right to amend this Refund Policy at any time. Updates will be posted on this page, and continued use of our services implies acceptance of the revised terms.

 

For any questions or concerns regarding our Refund Policy, please reach out to us at:

Thank you for trusting AMWA LLC with your digital marketing needs. We value your business and are dedicated to ensuring your satisfaction.